OPENINGS IN TATA TELESERVICES LIMITED |
JOB DETAILS |
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| Job Code |
1 |
| Job Position |
Asst. Manager – Channel – DSA / DST |
| Designation / Grade |
M6 |
| Openings |
10 |
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JOB PROFILE |
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| Objectives |
To achieve sales target, enhance revenue and to enhance service quality |
| Major Deliverables |
A] Sub Acquisition:
1] To ensure judicious and projected levels of performance from various verticals including Retail, DST , DSA and ISP channel partners
2] To have the desired retail Visibility
B] Revenue growth
1] Identify high ARPU segments and drive acq thru these segments % high ARPU customers in EOP base
2] Upsell VAS
3] Increase N.R. (one time) Revenue through waiver control Reduce opex and EBIDTA imp
4] Reduce cost of commissions
5] NIU collection focus to avoid Bad debt Esat -Subordinate Development QOS
6] installation time
7] OE errors |
| Function / Domain |
High Net worth Individual |
| Job Dimension |
- |
| Reporting To |
Zonal Head - HNI |
| Place of Posting |
Chennai & RoTN |
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THE RIGHT CANDIDATE |
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| Essential Attributes |
1] Customer Focus
2] Result oriented
3] Zeal for Initiative with Speed
4] Leadership quality and team Handling capacity
5] Should be a energetic and aggressive. |
| Desired Attributes |
1] Should have Planning and organizing skills
2] Proven achiever, having sharp business acumen |
| Qualifications |
Preferable MBA / PGDM with marketing as specialization |
| Desired Experience |
2 – 5yrs |
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Job Code |
886 |
| Job Position |
Product Manager |
| Designation / Grade |
M4 |
| Openings |
01 |
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JOB PROFILE |
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| Objectives |
1]Support to sales in achieving DEL targets
2] Ensuring Scheme/ Product knowledge to all sales executives/Managers
3] Designing of sales incentive plans |
| Major Deliverables |
1] Study of consumer behavior and patterns in the circle.
2] Business Plan on schemes and promotions
3] Clear and unique positioning for all brands/ products
4] Competition / Market intelligence
5] Product Conceptualizing, feasibility, workability, pricing etc.
6] Product spectrum services and provide tailor made packages to meet customer requirements as per market demand.
7] New product/ Scheme launches.
8] Strengthen the best value service provider by launch of WLN , FWT and WLL |
| Function / Domain |
Marketing |
| Job Dimension |
Product Management -
1] MIS / database on Industry information , company sales 2] Work towards creating a highly skilled and motivated team
3] People Objective – Employees retention |
| Reporting To |
Marketing Head |
| Place of Posting |
Chennai |
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THE RIGHT CANDIDATE |
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| Essential Attributes |
1] Problem Solving
2] Decision Making
3] Analytical Skills
4] Innovation
5] Creativity
6] Branding Skills
7] Verbal and Non - Verbal communication.
8] Excellent team player |
| Desired Attributes |
1] Presentation Skills
2] Marcom Skills
3] Understanding of Supply Chain Mgt.
4] Financial Skills
5] Convincing Skills |
| Qualifications |
Graduation / post graduation |
| Desired Experience |
5 - 9 Years |
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Job Description for Executive / Asstt Manager/ Manager – Corporate Sales, EBS
1. |
Position |
TC Corporate Sales for new Industrial Geography , EBS |
2. |
Level |
M4/ M5/ M6 |
3. |
Location |
Chennai |
4. |
Reports to |
- Senior Manager/Manager TC Corporate Sales at EBS Location
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5. |
Key relationships |
Senior Manager/Manager – Corporate Sales EBS; Solution Architects; Program Manager ; IOIP Team; Product Teams; Regional Sales Coordinator and Clients |
6. |
Key Result Areas |
- Achieve Annual/Quarterly/Monthly Business Objectives - Revenue targets, Subscriber Acquisition , Churn, ARPU in the assigned Accounts with the predefined product mix/solutions.
- Percentage of Market share in the Account as per agreed norms.
- Also Exposure to handle the corporate sales agents (CSA)
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7. |
Responsibilities |
- Account Management: Complete account mapping with details of overall Telecom spent in the account and Tata market share and strategy to increase the same.
- Corporate Channel Management : Through CSA ‘s
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8. |
Capabilities and competencies |
- Consultative Selling and Relationship Management through understanding of
the areas where Telecom services and solutions from TTSL can add value to
client.
- Industry Knowledge : Knowledge of any End User Industry will be an added Advantage.
- Excellent skills in Planning, Problem Solving,Negotiating,Opportunity Creation ,Communication – written/spoken , Presenting .
- Strong capabilities to work in Teams: Collaborative working in cross functional teams ; leadership to lead the cross functional teams from TTSL side in engagements with Clients.
- Product Knowledge to help position the same.
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9. |
Experience |
- Total experience 2-7 years in corporate sales ( depending upon the level the required Experience level may change )
- Industry experience is preferable.
- Exposure to wireless enterprise solutions selling will be an advantage.
- Mandatory - exposure to account management skills
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10. |
Qualification |
- Graduate with Management qualification preferable.
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11. |
Age |
- Between 24 to 28 years ( depending upon the levels the same may vary)
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12. |
Source |
- Sales / IT solution companies/ Telecom operators/ISPs/Office Automation.
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POSITION DESCRIPTION SUMMARY |
Position |
: Assistant Manager – CSD (M5) |
Function |
: HNI B U |
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Reports to |
: Zonal Manager |
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POSITION SUMMARY |
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The incumbent is responsible for order fulfillment and installation, collections, churn management and complaint management for the FC |
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PRINCIPAL ACCOUNTABILITIES |
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Handle acquisition support for FC |
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Ensure bill delivery |
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Handle collection, both >65 and <65. |
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Churn Control both voluntary and involuntary |
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Responsible for Involuntary NIU Retrievals |
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Handle tech and Non Tech complaints |
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CRITICAL KNOWLEDGE AND SKILLS |
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Ability to anticipate problems and take decisions proactively. Problem Solving skills, crisis management. Prior experience in collections and churn management |
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QUALIFICATIONS AND EXPERIENCE |
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Graduation or management degree from a reputed institute. |
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Minimum 6 years experience |
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